Maintenance Emergencies

Maintenance emergencies have a way of showing up at the most inconvenient times. But don’t worry, we’re here to save the day! Whether it’s a leaky pipe or a malfunctioning appliance, we’ve got the tools, the know-how, and the elbow grease to fix it—so you can get back to enjoying your day. Just give us a call, and we’ll handle the rest!

Outdoor air conditioner unit attached to a sunny yellow building facade.

HVAC

No heat and you cannot maintain at least 67 degrees in your unit or AC is out and it is over 80 degrees outside

Gas Leak

Smell rotten eggs? That could be a gas leak. Leave immediately and call MG&E’s emergency line at (608) 252-1111. After calling MG&E, please also contact our maintenance team so we can follow up as needed.

Studio shot of two brown eggs casting shadows on a light blue background.
Modern bathroom featuring green tiles, a clean bathtub, and sleek black fixtures.

Plumbing Leak

Please attempt to catch any water until maintenance arrives

Locks

Contact us to request that someone let you into your home. If you are locked out after-hours, you may call our emergency line. Fees may apply.

Close-up of a hand opening a door with a brass handle leading to a bright interior.

Not Sure If It’s an Emergency?

When in Doubt, Play It Safe

There are many helpful articles online that can guide you in determining what constitutes a maintenance emergency. However, if you’re ever uncertain, it’s always best to err on the side of caution and report the issue to avoid potential risks or further damage.